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Integrations

Set up Slack notifications

Create a Slack incoming webhook and connect it to Fusionmetrics for app install and uninstall notifications.

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Fusionmetrics can send a Slack message shortly after it observes an app install or uninstall. A Slack incoming webhook connects one Fusionmetrics destination to one Slack channel.

You need permission to create or install a Slack app in the destination workspace. In hosted Fusionmetrics, you must also be an Organization admin. Self-hosted Fusionmetrics uses the same connection flow for its single organization.

Create a Slack app

Open Your Apps in the Slack API dashboard, then:

  1. Select Create New App.
  2. Choose From scratch.
  3. Enter a recognizable name such as Fusionmetrics Notifications.
  4. Select the Slack workspace that should receive the notifications.
  5. Select Create App.

The Slack app only needs the incoming-webhook capability for this integration. Fusionmetrics does not need permission to read channels, messages, members, or workspace data.

Enable incoming webhooks

In the Slack app configuration, open Features → Incoming Webhooks and turn Activate Incoming Webhooks on.

Slack creates a separate webhook URL for each authorized channel. Select Add New Webhook to Workspace, choose the destination channel, and approve the request with Allow.

Private channels must already include the person who authorizes the webhook. If the intended channel is missing from Slack's selector, join that channel and try again.

Copy the webhook URL

Return to Incoming Webhooks and find Webhook URLs for Your Workspace. Copy the URL for the intended channel. It has this shape:

https://hooks.slack.com/services/REDACTED/REDACTED/REDACTED

Treat the complete URL as a credential. Anyone who obtains it can post to that Slack channel. Do not put it in source control, tickets, screenshots, chat messages, or application logs.

If a webhook is exposed, remove or revoke it in Slack and replace the destination in Fusionmetrics with a newly authorized webhook.

Connect Slack in Fusionmetrics

Open Settings → Integrations, find Slack under Notifications, and select Connect. Then configure:

  • Name: an optional label that identifies the destination, such as Product alerts.
  • Slack webhook URL: the complete incoming webhook URL copied from Slack.
  • App: All Apps for organization-wide notifications, or one App to limit delivery.
  • Events: enable app installs, app uninstalls, or both.

App Store review notifications are shown as coming soon and cannot be enabled yet.

Fusionmetrics Slack connection form with the destination label redacted
Paste the webhook URL (1), choose the App scope (2), select install or uninstall events (3), then save and send the connection test (4).

Select Save and send test. Fusionmetrics validates that the URL is an HTTPS Slack incoming webhook and immediately sends a visible connection message. The destination is saved as active only when Slack accepts that message.

Verify delivery

Open the destination channel and confirm the test message says that Fusionmetrics notifications are connected. Then review the Integration card:

  • Active means the destination is eligible for delivery.
  • The summary shows the destination name, App scope, and enabled event types.
  • Last delivered appears after a successful delivery.
  • Needs attention means Slack permanently rejected the webhook; replace it with an active URL.
Active Slack notification destination in Fusionmetrics
Review the active destination and its App and event scope (1), then send another test or replace the webhook when needed (2).

Use Send test at any time to verify the current webhook without waiting for a real install or uninstall.

How event delivery works

Fusionmetrics creates notifications from newly observed app activity. The selected App and event controls are evaluated before delivery, and each event is delivered once to the configured destination.

Temporary Slack failures and rate limits are retried automatically. A revoked, removed, or otherwise invalid webhook is not retried indefinitely; Fusionmetrics marks the destination as Needs attention instead.

Disabling a destination keeps its configuration but stops new deliveries. Removing it deletes the Fusionmetrics destination; remove or revoke the corresponding webhook in Slack separately if it is no longer needed.

Troubleshoot Slack notifications

The channel is missing in Slack

Join the destination channel with the Slack user authorizing the app. For a private channel, confirm that user is a member, then restart Add New Webhook to Workspace.

Save and send test fails

Confirm the pasted URL starts with https://hooks.slack.com/services/ or the Slack Gov equivalent and contains the complete value. Return to Slack's Incoming Webhooks page and verify that the webhook still exists.

The test works but real events do not arrive

Check that the destination is Active, the correct event type is enabled, and the App selector covers the App whose activity you expect. Fusionmetrics can only notify on activity it has observed, so also confirm that imports or scheduled refreshes are running and current.

Slack marks the webhook invalid

The Slack app may have been removed, its authorization revoked, or the channel deleted. Create a new webhook for an active channel, then use Replace webhook in Fusionmetrics. Saving the replacement sends another connection test.