Trust
Subprocessors
This list applies to the Fusionmetrics-operated hosted service. Self-hosted deployments are controlled by the Partner running them.
Fusionmetrics uses these subprocessors to provide hosting, authentication, billing, support, observability, email delivery, analytics, and optional acquisition-data import features for the hosted edition.
Subprocessor
Purpose
Data processed
Location
Hetzner Cloud GmbH
Purpose
Hosted application runtime and server infrastructure.Data processed
Application runtime data, database records, logs, and prepared dashboard artifacts.Location
European UnionClerk, Inc.
Purpose
Authentication, user identity, and organization management.Data processed
User identity data, email address, session data, organization membership, and authentication metadata.Location
United States / global infrastructureStripe, Inc.
Purpose
Billing, subscription management, invoicing, and payment processing.Data processed
Billing contact details, payment metadata, subscription status, invoice metadata, and payment identifiers.Location
United States / global infrastructurePostHog, Inc.
Purpose
Product analytics for hosted Fusionmetrics.Data processed
Pseudonymous product usage events, page paths, device/browser metadata, and event properties.Location
United StatesFunctional Software, Inc. (Sentry)
Purpose
Error monitoring, release diagnostics, and performance issue investigation.Data processed
Error events, stack traces, request metadata, release identifiers, and diagnostic context.Location
United States / global infrastructureCrisp IM SARL
Purpose
Customer support chat and support conversation management.Data processed
Support conversation content, contact details provided in chat, and browser/session metadata.Location
European UnionActiveCampaign, LLC (Postmark)
Purpose
Transactional and support email delivery.Data processed
Email addresses, message content, delivery metadata, and bounce/complaint events.Location
United States / global infrastructureGoogle Cloud Platform
Purpose
Cloud logging and optional Google Analytics 4 BigQuery acquisition-data imports where enabled by the Partner.Data processed
Operational logs and, when configured, GA4 BigQuery dataset data made available by the Partner.Location
Global infrastructureGitHub, Inc.
Purpose
Source hosting, CI/CD workflows, and container registry for hosted deployments.Data processed
Deployment metadata, build logs, release identifiers, and container images.Location
United States / global infrastructureCloudflare, Inc.
Purpose
DNS, security, and public web traffic protection for Fusionmetrics public properties.Data processed
Request metadata, IP addresses, DNS records, and security event metadata.Location
Global infrastructureFusionmetrics may update this list as hosted service providers change. Material changes will be reflected on this page.